The agreement, in plain English.

Last updated: January 2026

Who these terms are with

These terms are between you and VentureNest LLC, doing business as Student Support USA.

What we agree to do

Deliver the specific services described in your engagement — the semester or year package plus any add-ons you have chosen. We will act in your family’s best interest, communicate honestly, and stay within our stated boundaries.

What we do not agree to do

We do not provide immigration, visa, legal, tax, or regulated financial advice — see our disclaimer for the full boundary statement. Engaging us does not create an attorney-client, tax adviser, or financial adviser relationship.

Payments and refunds

Fees are paid upfront for the engagement period. If we cancel the engagement in the first two weeks without delivering meaningful work, we refund in full. After that, refunds are discussed based on what has been delivered — we prioritise a fair outcome over a strict policy.

Your responsibilities

To provide accurate information, respond in a timely way when we ask you to sign a lease or attend a call, and to independently confirm any regulated advice with the appropriate licensed professional.

Limitation of liability

To the maximum extent permitted by law, our liability for any claim arising from your use of our services is limited to the fees you have paid us in the twelve months before the claim. We do not accept liability for losses that were not reasonably foreseeable, or for third-party actions outside our control.

Governing law

These terms are governed by the laws of the State of New Jersey, USA. Any dispute will be resolved in the courts of New Jersey.

Contact

Questions? Write to hello@studentsupportusa.com or call +1 (973) 727-9529.